WorkSafe Transport Melbourne
Reliable transport for WorkSafe Victoria clients — because recovery shouldn't be complicated. Direct billing to your claim, professional drivers, flexible scheduling for every appointment.
What is WorkSafe Transport?
WorkSafe Victoria is the Victorian Government authority responsible for workplace safety and supporting injured workers. If you have been injured at work, WorkSafe may cover your transport costs to attend approved medical appointments and rehabilitation as part of your workers compensation claim. For more on transport claim entitlements, visit the WorkSafe Victoria website.
WorkSafe transport entitlements typically cover travel to hospitals, specialist clinics, physiotherapy, occupational therapy, rehabilitation centres, and other approved treatment services, helping you focus on recovery without worrying about how to get there.
As a WorkSafe approved transport provider, Book Melbourne Taxi bills your claim directly, so you travel without any out-of-pocket expense.
We also assist clients under related schemes: see our NDIS transport and TAC transport pages for more information.
Who Qualifies for WorkSafe Transport?
For eligibility queries, contact WorkSafe Victoria on 1800 136 089, speak to your Case Manager, or visit the WorkSafe Victoria website.
Our WorkSafe Transport Services
We transport injured workers to all WorkSafe-approved appointments — professionally, reliably, and on time.
Medical Appointments
GP visits, hospital outpatient appointments, specialist consultations, radiology, and all approved WorkSafe medical visits.
Physiotherapy & Rehab
Regular physiotherapy, hydrotherapy, pain management clinics, and all physical rehabilitation services.
Occupational Therapy
Occupational therapy assessments, functional capacity evaluations, and workplace rehabilitation programs.
Specialist Visits
Orthopaedic surgeons, neurologists, psychiatrists, and all WorkSafe-approved specialist consultations.
Hospital Transport
Transport to and from hospital admissions, day surgery, outpatient procedures, and discharge home.
Return to Work Programs
Transport to workplace-based return-to-work programs, graduated return-to-work appointments, and employer meetings.
Return-to-Work Transport
We also transport workers to graduated return-to-work programs and workplace assessments. If your WorkSafe plan includes a staged return to employment, we can provide consistent, scheduled transport to your workplace or assessment location. Call us on 0422 333 880 to discuss your return-to-work schedule.
Why Choose Us for WorkSafe Transport?
We understand that injured workers need transport that is dependable, comfortable, and stress-free — especially during recovery.
WorkSafe Approved Provider
Fully approved by WorkSafe Victoria. We understand claim processes, billing requirements, and the documentation needed for compliance.
Direct Claim Billing
We bill WorkSafe directly using your claim number. No upfront payments, no out-of-pocket expenses, and no reimbursement forms to chase.
Flexible, Reliable Scheduling
We accommodate last-minute appointment changes, recurring schedules, and early-morning pickups — built around your treatment needs.
CPV-Accredited Drivers
CPV-accredited drivers. Background-checked. Experienced in assisting passengers with mobility limitations. Our drivers understand that injured workers need time to board comfortably and provide full door-to-door assistance.
Comfortable Vehicles
Late-model sedans, SUVs, and maxi vans — spacious, air-conditioned, and comfortable for passengers managing pain or limited mobility.
Full Trip Documentation
We maintain comprehensive trip logs, invoices, and records that meet all WorkSafe Victoria administrative and compliance requirements.
Serving Melbourne WorkSafe clients since 2015. 5,000+ rides completed. 4.9 stars on Google.
Read what Melbourne passengers say on Google. 67+ reviews, 4.9 average.
Vehicles for WorkSafe Clients
Spacious, comfortable vehicles suited to passengers who may be managing pain, limited mobility, or recovering from a work injury.
Standard Sedan
Air-conditioned, comfortable sedan — ideal for individual injured workers attending medical appointments, physiotherapy, or specialist visits. Door-to-door service always.
Book This VehicleMaxi Van
Spacious maxi van — perfect for workers who need extra room for mobility aids, medical equipment, or when attending appointments with a support person.
Book This VehicleHow to Organise WorkSafe Transport
Three simple steps — we handle the claim administration so you can focus on getting better.
Check Your Claim is Active
Confirm with your Case Manager that your claim is active and that transport to your appointment is eligible under your WorkSafe entitlements.
Call Us with Your Claim Details
Phone us on 0422 333 880. Have your claim number and appointment details ready. We will coordinate directly with your Case Manager if needed.
We Confirm Your Booking
We set up your transport, confirm pickup time and location, and arrange a recurring schedule if you have ongoing appointments.
We Bill WorkSafe Directly
Your driver provides professional door-to-door service. We invoice WorkSafe Victoria directly and provide full documentation. No cost to you.
Direct Billing to Your WorkSafe Claim
We accept direct billing to your WorkSafe Victoria claim. Provide your claim number and employer details when booking — we invoice WorkSafe and maintain all required trip documentation.
WorkSafe Claim Number
We invoice WorkSafe directly using your claim number and employer details. No upfront cost, no out-of-pocket expense for approved clients.
Case Manager Approval
Transport must be pre-approved by your WorkSafe Case Manager. Contact WorkSafe Victoria on 1800 136 089 to confirm your entitlement before booking.
Full Trip Documentation
We maintain trip logs for every journey including pickup time, dropoff time, driver name, vehicle registration, and fare. Copies are available on request for your case file and WorkSafe compliance.
WorkSafe Transport Coverage Areas
We cover all Melbourne metropolitan areas for WorkSafe Victoria approved transport.
Frequently Asked Questions
Yes. Book Melbourne Taxi is an approved WorkSafe Victoria transport provider. We accept injured workers for transport to medical appointments, physiotherapy, rehabilitation, occupational therapy, specialist visits, and return-to-work programs, with direct billing to your WorkSafe claim.
WorkSafe Victoria covers reasonable transport costs for injured workers travelling to and from appointments that are approved under your claim.
Call us on 0422 333 880 with your WorkSafe claim number, your employer name, and your case manager contact details.
Yes. For regular physiotherapy or specialist appointments we set up a standing schedule, with the same driver at the same pickup time as often as your treatment needs.
Call 0422 333 880 when your appointment times or treatment place change, and we will update your bookings the same day.
Yes. We maintain complete trip logs for every journey including pickup address, dropoff address, date and time, driver name, vehicle registration number, distance, and fare.
Yes. We regularly transport injured workers to graduated return-to-work programs, workplace assessments, employer meetings, vocational rehabilitation sessions, and occupational therapy at the workplace.
Ready to Book Your WorkSafe Transport?
Call us with your WorkSafe claim number — we arrange transport and bill WorkSafe directly.
What Our Passengers Say
Rated 4.9 from 75 reviews on Google. These are real reviews, shown exactly as our passengers wrote them.
This is my first time using this can and it was very good.cause the driver was on time to my appointment and the driver was very friendly.
Superb service, excellent and comfortable ride for 4 of including my parents who are senior citizens. We felt like we were with someone we know for years. Highly recommend Omer and Adeel! 🙌
Omer was great to deal with. On time,clean vehicle, safe driving. Definitely will use again.
Excellent and very professional service. Drivers are very helpful and friendly. The car was extremely comfortable and spotless. Very easy to meet up with our driver on arrival at Melbourne Airport. Fees are very reasonable and you can’t beat the door-to-door service and punctuality. We would highly recommend this taxi service to family and friends.
Booking a taxi has never been easier since I found Book Melbourne Taxi. Their user-friendly app makes reserving a cab a breeze, and the drivers are consistently professional and friendly. Whether it's a short trip or an airport transfer, I trust Book Melbourne Taxi for a safe and comfortable ride every time. Definitely a reliable taxi service in Melbourne!
Wonderful service, on-time, friendly booking assistance and drivers. Felt safe, very clean car. We will definitely book with you again. Thank you
Very clean cab, polite drivers. I was assisted with my luggage bot in and out of the car.
Fantastic service and quality from start to finish highly recommend
Great communication. Arrived 10 mins early and happy to wait. Definitely will use these guys again.
Brilliant customer service, swift service, spotless vehicles and great communication. Thank you