Why We Started
Back in 2015, getting a reliable taxi in Melbourne was harder than it should have been. Rideshare apps brought surge pricing that doubled your fare at the worst moments. Traditional taxis were hit-or-miss on punctuality. And calling to get a firm price upfront was almost impossible.
We started Book Melbourne Taxi to fix that. One rule from day one: no surge pricing, ever. Fares follow set per km rates for the day and time, never demand.
Since then, we have completed more than 5,000 trips across metropolitan Melbourne and regional Victoria, built a 4.9-star rating from 67 verified passengers, and expanded from airport runs to corporate accounts, NDIS transport, and city-to-city travel.
We are not a global platform with a call centre overseas. We are Melbourne-based, locally owned, and accountable to the people who ride with us.
Get in Touch"Getting around Melbourne should be easy, safe, and affordable. We built the service that makes that true."
Book Melbourne Taxi, Founded 2015
2015
Founded in Melbourne with one goal: clear fares, zero surge pricing
2017
Completed our first 500 rides, expanding beyond airport work
2023
Reached 4.9 stars on Google from real passenger reviews
2024
Passed 5,000 completed trips. Added NDIS, TAC and WorkSafe transport
Who Is Behind the Wheel
Every ride is delivered by a vetted professional in a clean, GPS-tracked vehicle. No shortcuts, no compromises.
Drivers You Can Trust
Every driver on our network holds a current Victorian commercial passenger vehicle licence, as required under the VicRoads commercial passenger vehicle accreditation framework. All drivers have cleared a national background check and carry full public liability insurance. They know Melbourne, they show up on time, and they help with your luggage without being asked.
- Fully licensed & background-checked
- Professionally presented on every booking
- Expert knowledge of Melbourne routes and traffic
- Luggage assistance as standard
- No personal calls during your journey
A Vehicle for Every Journey
We run a mixed fleet so you are not forced into a vehicle that does not fit your needs. Book what suits your group, your luggage, and your budget. All vehicles are GPS-tracked and inspected before every shift.
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Standard Sedan. Clean, air-conditioned, seats up to 4 passengers
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Premium Sedan. Silver service finish for corporate and special occasions
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Business SUV. Up to 6 passengers with extra luggage capacity
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People Mover. Comfortable option for families and small groups
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Maxi Van. Up to 11 passengers for groups, weddings, and airport runs
All vehicles regularly serviced and inspected before every shift
What Our Passengers Say
Rated 4.9 from 75 reviews on Google. These are real reviews, shown exactly as our passengers wrote them.
Excellent service and communication, prestige clean cars and very friendly professional drivers. Most efficient and comfortable services I have experienced in 15 years of business!
On time with smooth driving and fantastic communication.
friendly & fast response. We will definitely be staying with this taxi service as long as possible. Thank you kindly 🙂👍
Omar was great. Helped me sort out where to go before check-in. Wonderful stuff.
Very reliable and clean taxis always on time. I use this service every time and have shared the details with my family and friends.👌
Amazing service and highly recommend. Been using this service for approximately 5 years and will never look back. Love to travel in style as all vehicles are high end…they make you feel like a princess. 😀 All drivers are so well mannered and always to accomodate. Thank you 🤩
Love this service. Always on time. And has really nice drivers
Very professional and the driver was amazing highly recommended
We have engaged Mr Muhammad Imran’s services countless of times now over the past many years, and that’s all because he’s pretty much the best taxi driver we have interacted with. 👍 Muhammad is very professional, courteous, (super) punctual and communicates very well. He also keeps his taxi very clean, and his Lexus SUV taxi is very comfortable and spacious. I can’t recommend him any more, I am certain you will have a very enjoyable and seamless experience with Him.
I 100% recommend Book Melbourne Taxi. They are very accommodating, always respond quickly, and have never failed us. Even with last-minute or rush bookings, they consistently manage to find a taxi that suits my family’s preferences. Their service is reliable, efficient, and stress-free every time.
The Book Melbourne Taxi Difference
Six things that separate a good ride from a forgettable one.
Clear Pricing, No Surge
No surge multipliers and no demand fees. Fares are calculated from a $9.90 flag fall plus $2.20 per km ($2.30 Friday to Sunday, $2.34 from 10pm to 4am), with a $39.90 minimum; tolls are extra. This gives an estimated fare; when we call to confirm your booking we can agree a fixed fare before you travel.
Flight Tracking Included
For all airport pickups, we track your inbound flight in real time and adjust your driver's arrival accordingly. No extra charge, no phone calls needed from you.
Vetted Professionals
Every driver holds a current Victorian commercial passenger licence and has passed a national background check. They know Melbourne, they arrive on time, and they help with your luggage.
Book in Under Two Minutes
Enter your pickup, destination, and contact details. Confirmation arrives by SMS and email. No app to download, no account required.
All of Melbourne Covered
CBD, eastern suburbs, south-east, north, west. We cover every metropolitan suburb plus regional Victoria and all four Melbourne airports.
5,000 Rides. 4.9 Stars.
Our Google rating comes from real passengers who left unprompted reviews. We have not gated a single one. That number is earned, one trip at a time.
Services for Every Journey
From a quick city transfer to a long-distance regional run, we have the right service and the right vehicle.
Airport Transfers
Pickups and drop offs at Tullamarine, Avalon, Essendon and Moorabbin. Flight tracking included, no extra charge for delays.
Learn MoreCorporate Travel
Professional transfers for executives and teams. Account billing and consolidated monthly invoicing available.
Learn MorePoint to Point
Direct transfers anywhere across Melbourne and surrounding suburbs. Distance based fares, no surge pricing.
Learn MoreCity to City
Comfortable long-distance travel between Melbourne, Geelong, Ballarat and Bendigo. Door-to-door convenience.
Learn MoreEvents & Occasions
Weddings, concerts, sporting events. Hourly hire and multi-vehicle group bookings available.
Learn MoreParcel Delivery
Same-day parcel and document delivery across Melbourne metro. Signature on delivery, SMS confirmation.
Learn MoreWhat We Promise Every Passenger
Getting you from A to B is the minimum. Every ride should feel comfortable, safe, and worth every dollar. That is the standard we hold ourselves to, every driver, every booking, every day.
Book Your RideOn-time, every time
We track your flight for airport jobs and monitor live traffic for all other bookings. Your driver leaves early enough to be waiting when you are.
Clean, comfortable vehicles
Every vehicle is inspected and cleaned before each shift. No exceptions, no half-measures.
No hidden charges
You see a fare estimate before you book, and we confirm your fare when we call to confirm the booking. Tolls are extra and disclosed at booking.
24/7 support
Call, SMS, or WhatsApp us any time before or after your ride. There is always someone here in Melbourne to answer.
Questions We Hear Often
Straightforward answers. No runaround.
Are your drivers actually licensed?
Yes. Every driver holds a current Victorian commercial passenger vehicle licence. This is not the same as a standard rideshare licence. You can ask to see it at any time.
How are fares worked out, and do they change on weekends?
Fares are calculated from a $9.90 flag fall plus $2.20 per km ($2.30 Friday to Sunday, $2.34 from 10pm to 4am), with a $39.90 minimum; tolls are extra. This gives an estimated fare; when we call to confirm your booking we can agree a fixed fare before you travel. There is no surge pricing at peak times or on public holidays. A Maxi Van adds $17.80 whatever the group size, and pickups from the airport add a $5.26 airport fee.
Can I book for today?
We accept same-day bookings subject to availability. For early morning airport runs and peak periods such as AFL Grand Final or New Year's Eve, booking a day or two ahead gives you more certainty.
Do you cover my suburb?
We cover all metropolitan Melbourne suburbs and regional cities including Geelong, Ballarat, and Bendigo. Enter your pickup address in the booking form and it will confirm coverage, or call us directly on 0422 333 880.
What happens if my flight is delayed?
We track your flight in real time. Your driver's pickup time adjusts automatically. You do not need to call us or update your booking. If your flight is cancelled, contact us and we will rearrange at no penalty.
Do you offer accounts for regular corporate bookings?
Yes. Corporate clients can set up an account with consolidated monthly invoicing. Contact us at info@bookmelbournetaxi.com.au to arrange.
Last reviewed: June 2026
5,000 Rides In. Still Getting Better.
Book online in under two minutes, call us directly, or send a WhatsApp message. We are here around the clock, every day of the year.