TAC Approved Provider

TAC Transport Melbourne

Approved transport for TAC clients — getting you to medical appointments and rehabilitation safely, on time, and with direct billing to your TAC claim. No out-of-pocket expense for eligible clients.

TAC Approved Provider Direct Claim Billing On-Time Guarantee Melbourne Metro & Surrounds

What is TAC Transport?

The Transport Accident Commission (TAC) is a Victorian Government authority that supports people injured in transport accidents. As part of their entitlements, eligible TAC clients may have transport expenses covered to attend medical appointments and rehabilitation.

TAC transport entitlements typically cover travel to hospitals, specialist clinics, rehabilitation centres, physiotherapy sessions, and other treatment-related appointments — provided the transport is pre-approved by TAC.

As an approved TAC transport provider, Book Melbourne Taxi bills TAC directly using your claim number — so you don't pay out of pocket and don't need to handle any paperwork.

Who Qualifies for TAC Transport?

You have been injured in a transport accident in Victoria
You have an active TAC claim number
TAC has approved transport expenses as part of your entitlements
You need transport to attend approved medical or rehabilitation appointments
You cannot safely drive or use public transport due to your injuries

For eligibility queries, contact TAC on 1300 654 329 or visit tac.vic.gov.au.

Our TAC Transport Services

We transport TAC clients to all approved medical and rehabilitation appointments — reliably, professionally, and on time.

Medical Appointments

GP visits, hospital outpatient appointments, specialist clinics, radiology, and all other approved medical visits.

Rehabilitation Centres

Inpatient and outpatient rehabilitation, occupational therapy, and recovery program transport.

Physiotherapy & Allied Health

Regular physiotherapy, hydrotherapy, pain management clinics, psychology, and other allied health services.

Specialist Visits

Orthopaedic surgeons, neurologists, pain specialists, and all approved TAC-funded specialist consultations.

Return Home from Hospital

Safe, comfortable transport home after hospital stays, day surgery, and outpatient procedures.

Ongoing Daily Transport

Regular ongoing transport arrangements for clients with long-term treatment needs — consistent, scheduled, reliable.

Why Choose Us for TAC Transport?

Our drivers understand that TAC clients are often recovering from injuries. We prioritise your comfort, punctuality, and dignity on every trip.

TAC Approved Provider

We are an approved TAC transport provider — fully familiar with TAC claim processes, documentation requirements, and billing procedures.

Direct Claim Billing

We bill TAC directly using your claim number. You never pay out of pocket and never need to handle receipts or reimbursements.

On-Time Guarantee

Missing medical appointments can set back your recovery. We monitor traffic and schedule carefully to guarantee timely pickups every time.

Experienced, Professional Drivers

Our drivers are courteous, professional, and experienced with clients who may have physical limitations — patient and supportive always.

Comfortable, Well-Maintained Vehicles

Travel in clean, late-model sedans, SUVs, or maxi vans — spacious and comfortable, especially important when recovering from injuries.

Full Documentation

We maintain comprehensive trip logs and invoices, meeting all TAC administrative and compliance requirements.

Vehicles for TAC Clients

Clean, comfortable vehicles suited to passengers managing pain or limited mobility after a transport accident.

Standard Sedan

1–4 Passengers From $2.50/km Airport from $65

Comfortable, air-conditioned sedan — ideal for individual TAC clients attending medical appointments, therapy sessions, or specialist consultations.

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Maxi Van

Up to 11 Passengers From $4.50/km Airport from $130

Spacious maxi van — ideal for clients who need extra room due to mobility aids, bulky medical equipment, or when travelling with a support person.

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How TAC Transport Works

Simple, straightforward — and no out-of-pocket expense for approved TAC clients.

Get TAC Pre-Approval

Contact TAC on 1300 654 329 to confirm your transport entitlement and get pre-approval for your trips. This is required before your first booking.

Call Us to Book

Phone us on 0422 333 880. Provide your name, TAC claim number, pickup address, destination, and appointment time. We handle the rest.

We Bill TAC Directly

Your driver picks you up on time and takes you to your appointment. We invoice TAC directly — no payment required from you.

Direct Billing to Your TAC Claim

We bill TAC directly so you don't pay out of pocket. Provide your TAC claim number when booking — we handle all invoicing and documentation.

TAC Claim Number

We invoice TAC directly using your claim number. No upfront payment, no receipts to chase — it's all handled by us.

Pre-Approved Transport

Transport must be pre-approved by TAC. Contact TAC on 1300 654 329 before booking to confirm your entitlement.

Full Documentation

We maintain comprehensive trip logs and invoices meeting all TAC administrative and compliance requirements.

TAC Transport Coverage Areas

We service Melbourne metro and surrounding regions for all approved TAC transport.

Melbourne CBD
Inner Suburbs
Eastern Suburbs
Western Suburbs
Northern Suburbs
South-Eastern Suburbs
Geelong
Mornington Peninsula
Frankston
Dandenong
Ringwood
Sunshine

Frequently Asked Questions

Yes. Book Melbourne Taxi is an approved Transport Accident Commission (TAC) transport provider. We accept TAC clients for medical appointments, rehabilitation, specialist visits, and ongoing daily travel needs across Melbourne metro and surrounds.

In most cases, TAC clients do require pre-approval for transport expenses. We recommend contacting TAC directly on 1300 654 329 to confirm your transport entitlement before your first booking. Once approved, we can set up a regular transport arrangement with direct billing.

Once your transport is approved by TAC, simply provide us with your TAC claim number when booking. We invoice TAC directly for each trip — there is no out-of-pocket cost for you. We maintain full trip records and documentation as required by TAC.

We specialise in ongoing transport arrangements for TAC clients attending regular rehabilitation, physiotherapy, or specialist appointments. We can set up a recurring schedule so you have the same driver at the same time each week — call us on 0422 333 880 to arrange this.

We do accept same-day bookings subject to driver availability. However, for approved ongoing TAC transport, we strongly recommend booking in advance to guarantee availability. Call us on 0422 333 880 as early as possible for same-day requests.

Ready to Book Your TAC Transport?

Call us with your TAC claim number and appointment details — we arrange everything and bill TAC directly. No hassle, no out-of-pocket expense.

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